All Our Products Are 100% Eggless. All Our Products Are 100% Eggless.
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Privacy Policy

At Black Forest, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you use our food delivery website and services.

1. Information We Collect

When you use Black Forest, we may collect the following information:

a) Personal Information

  • Name

  • Mobile number

  • Email address

  • Delivery address

  • Login credentials (if you create an account)

b) Order & Payment Information

  • Food items ordered

  • Order history

  • Payment method (UPI, card, wallet etc.)

Note: We do not store your card or banking details. Payments are processed securely through third-party payment gateways.

c) Technical Information

  • IP address

  • Browser type and device information

  • Cookies and usage data

2. How We Use Your Information

We use your information to:

  • Process and deliver food orders

  • Communicate order status and support queries

  • Improve our website and services

  • Send offers, promotions, or updates (only if permitted)

  • Prevent fraud and ensure security

3. Sharing of Information

We may share your information only with:

  • Delivery partners (for order delivery)

  • Payment gateways (to process payments)

  • Legal authorities, if required by law

We do not sell or rent your personal data to third parties.

4. Cookies Policy

Black Forest uses cookies to:

  • Enhance user experience

  • Remember preferences

  • Analyze website traffic

You can disable cookies in your browser settings, but some features may not work properly.

5. Data Security

We take reasonable technical and organizational measures to protect your personal data from unauthorized access, misuse, or loss. However, no online platform can guarantee 100% security.

6. User Rights

You have the right to:

  • Access your personal data

  • Update or correct your information

  • Request deletion of your account

  • Opt out of promotional communications

For any request, contact us using the details below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

 

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.