Black Forest Bakery

At Black Forest, we strive to provide you with the best products and services. We understand that situations may arise where you may need to cancel or modify your order. Please read our refund and cancellation policy carefully to understand the applicable terms and conditions.

Cancellation Policy:

1. Orders can be cancelled up to one day before the scheduled delivery or pickup date.

2. A cancellation fee of 10% of the total order value will be charged for any cancellations.

3. Same-day cancellations are not permitted, and no refunds will be issued for such cancellations.

4. Cancellation requests can be made from Monday to Sunday between 11:00 AM and 7:00 PM by writing to us via email or WhatsApp at 9101481665

Refund Policy:

1. If you cancel your order within the specified cancellation period, a refund will be initiated after deducting the applicable cancellation charges.

2. Refunds will be processed using the original payment method used at the time of placing the order.

3. Please allow 7–10 business days for the refund amount to reflect in your account, depending on your bank or card issuer.

Order Cancellation by Black Forest:

1. In unforeseen circumstances, Black Forest reserves the right to cancel and refund orders within 48 hours of scheduled fulfillment.

2. In such cases, customers will be notified in advance through the contact details provided during order placement.

Please note that this refund and cancellation policy applies to all orders placed through our website. By placing an order, you acknowledge that you have read, understood, and agreed to the terms stated above.

For further inquiries or assistance, please contact us during our communication hours. We are committed to providing excellent customer service and will be happy to assist you.

Thank you for choosing Black Forest Bakery.